Privacy Policy

At John's Solitude ("we," "our," or "us"), we are committed to protecting the privacy of our guests and website visitors. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website (www.johnssolitude.com), make a booking, or interact with us online.

1. Information We Collect

We collect various types of information to provide and improve our services to you:

Personal Information You Provide Directly:

• Contact Information: Name, email address, phone number, mailing address when you make a booking inquiry, reservation, or subscribe to our newsletter.
• Booking Details: Dates of stay, number of guests, room preferences, special requests, and any other information necessary to facilitate your reservation.
• Communication Data: Records of your correspondence with us (e.g., emails, messages through contact forms).
• Feedback & Reviews: Information you provide when leaving reviews or feedback.

Information Collected Automatically (through website technologies):

• Usage Data: Information about how you interact with our website, such as pages visited, time spent on pages, links clicked, and search queries.
• Device Data: IP address, browser type, operating system, device type, screen resolution.
• Location Data: General geographical location (e.g., country or city) derived from your IP address.

Cookies and Tracking Technologies:

We use cookies and similar tracking technologies (like web beacons and pixels) to:

• Remember your preferences
• Analyze website traffic and usage patterns
• Understand the effectiveness of our marketing campaigns

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Process and Manage Bookings: To confirm your reservations, send booking confirmations, communicate about your stay, and manage check-in/check-out.
• To Provide and Improve Our Services: To offer personalized experiences, respond to your inquiries, provide customer support, and enhance the functionality and user experience of our website.
• For Communication: To send you updates about your booking, important notices, newsletters (if you opt-in), and promotional offers that may be of interest to you.
• For Analytics and Research: To understand how visitors use our website, analyze trends, track performance, and gather demographic information.
• For Legal Compliance and Protection: To comply with legal obligations, enforce our terms and conditions, prevent fraud, and protect the rights, property, or safety of John's Solitude, our guests, or others.

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:

• With Service Providers: We may share your information with trusted third-party service providers who perform services on our behalf, such as website hosting, analytics, email delivery and customer support.
• For Legal Reasons: We may disclose your information if required by law, court order, or government regulation.
• With Your Consent: We may share your information with third parties when we have your explicit consent to do so.

4. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

6. Your Privacy Rights

You can contact us to:

• View or correct the personal data we hold about you
• Ask for your data to be deleted

Contact us at:

• Email: johnssolitudehomestay@gmail.com
• WhatsApp: +91 97782 79797

7. Third-Party Websites

Our website may contain links to third-party websites (e.g., Booking.com, local attractions). This Privacy Policy does not apply to those third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Children's Privacy

Our services are not directed to children under the age of 16, and we do not knowingly collect personal information from children under 16. If we become aware that we have inadvertently received personal information from a child under the age of 16, we will delete such information from our records.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: